Drive Efficiency—Reduce Costs—Harness AI
3rd December | America Square Conference Centre - London
An invitation-only networking event for senior-level claims professionals.
Over 75 senior claims leaders have already signed up! Join participants from Sompo, Generali, Aegis, AXA XL, Admiral Group, RSA, Liberty Specialty Markets, Markel, Zurich Insurance, Swiss Re, Munich Re, Tokio Marine, Aon, Arch, Beazley and many more!
Revolutionising the claims function with a blend of people and technology
Changed customer expectations, new technologies, and new market entrants require insurers to rethink the claims journey. Recognised as the cornerstone of the customer lifecycle, claims departments must proactively become more customer-centric, collaborative, innovative, digitally-focused, and forward-thinking to provide the reputation and retention rates essential for the success of insurance.
In light of inflationary pressures, supply chain disruptions, increased legal settlements, shifting customer expectations, and industry evolution, there is an urgent need for agility and strategic realignment to achieve claims excellence. The industry faces talent shortages, rising claims costs, and the necessity to enhance efficiency and transparency, all while prioritising sustainable practices and ethical considerations.
The Claims Network: London provides a platform to exchange ideas, address pressing issues, and navigate towards a more resilient, adaptive, and customer-centric future. Join us on December 3, 2024, in London to help shape the future of insurance claims. Claims leaders from insurance carriers, MGAs, and brokers are encouraged to participate.
Roundtables, panels, and keynotes with C-level claims leaders will address key industry themes
Mitigate rising costs and improve efficiency.
As claims processes grow more complex and costly examine strategies to manage and reduce claims expenses, mitigate risk, employ AI, optimise supply chains, streamline processes to manage expenses, and enhance customer experiences
Ensure a customer-centric claims experience.
Improve the customer experience throughout the claims journey including faster and simpler resolutions, leverage technology to personalise interactions, enhance trust and increase transparency
Harness technology for efficient and effective operations,
Explore how AI, Gen AI and other technologies are transforming claims processes, enabling automation, and enhancing efficiency, while tackling the evolving threats posed by these technologies.
Address compliance and regulatory challenges.
Face current and changing regulatory reforms and compliance requirements that impact claims, such as the EU AI Act, Consumer Duty and the AI Code of Conduct.
Tackle disruption and evolving risks.
In response to the evolving risk landscape, explore the impact of cyber threats, climate change, rising costs, talent shortages, fraud, economic conditions, natural catastrophes, litigation trends, and regulatory changes on claims. Develop strategies for agile claims teams to identify and mitigate emerging risks effectively.
Enhance your collaborative network.
Build a robust ecosystem of partners to ensure agility, efficiency, and customer satisfaction. Leveraging shared expertise, fostering carrier-vendor partnerships, and adapting swiftly to industry trends is vital for optimising claims processes and maximising customer retention.
Our invitation-only format ensures that you’ll meet with a senior, targeted audience from Europe's biggest insurers
Senior, targeted audience.
This isn’t an ordinary conference. It’s an invitation-only meeting of 150+ senior claim professionals, who are pre-qualified to ensure a relevant, engaged, intimate audience.
Customisable experience.
Make the most of an array of meeting rooms, breakouts, and networking areas, so you’ll be able to customise your day out of the office with your perfect mix of networking and learning.
Focused and relevant.
This isn’t a generic, catch-all insurance event. It’s a targeted forum for claims leaders from Europe’s biggest insurers, gathering to explore core challenges and opportunities in claims.
Deep dive topics.
Explore real-world case studies and gain invaluable insights from industry leaders regarding actionable strategies, lessons learned, and experiences encountered by others in the field.
Interactive format.
This isn’t death-by-PowerPoint with stale panel discussions. The focus is firmly on one-on-one meetings, roundtables, Oxford-style debates, and workshops, woven around a one-day agenda.
Peer-to-peer networking.
Benefit from exclusive networking opportunities with senior peers. Engage in meaningful conversations that can lead to valuable collaborations and long-lasting professional relationships.
"I was impressed by the variety of experts who have been brought together, ranging from creative visionaries and successful tech founders to those with true hands-on automation experience within insurance organisations. The subject matter expertise and enthusiasm of all participants has been really inspiring."
Steve Alon, European Head of Operations, Ironshore, A Liberty Mutual Company
Meet the Sponsors joining us for 2024
Gold Sponsors
We are here to help you
For sponsorship opportunities:
Oli Pascoe
Sponsorship Specialist
Intelligent Insurer
Newton Media
Direct: +44 203 8397 801
Email: opascoe@newtonmedia.co.uk
For speaking opportunities:
Debbie Atwell
Senior Conference Producer - Intelligent Insurer
Newton Media
Direct: +44 203 816 1794
Email: datwell@newtonmedia.co.uk
For help registering:
Rob Lawton
Senior Delegate Sales Manager - Intelligent Insurer
Newton Media
Direct: +44 203 301 8246
Email: rlawton@newtonmedia.co.uk
Look who has already signed up to attend!
Secure your spot as a sponsor to network with over 150 key claims decision-makers in one day. Note: Tickets are not available for service providers; sponsorship is the only way to participate.
Contact Us
Newton Media
Kingfisher House
21-23 Elmfield Road
Bromley
BR1 1LT
United Kingdom
Telephone: +44 (0) 203 301 8200
Email: info@newtonmedia.co.uk